Boone County News Release


Press Archives Press Room

For Immediate Release

Media Contact:
Michael Baker
CenturyLink Communications Manager
Phone: (314) 888-0420
Email: Michael.Baker@CenturyLink.com


Possible 9-1-1 Service Disruption Reported by CenturyLink

October 28, 2019 -– Boone County Joint Communications has received notification of a CenturyLink network event causing a potential 9-1-1 service disruption in Boone County, Missouri.  Below is the best-available information known about this event at this time. This information may change as CenturyLink continues its investigation:

  • Cause of 911 Impact

Fiber Cut

  • Geographic Scope of Service Disruption

Boone County may not be able to receive 911 calls.  Impacting 69,894 customers from reaching 911 Emergency Services

  • Estimated Repair Time

Unknown Time

  • Action Taken to Minimize 911 Impact

Technicians dispatched to investigate.

Boone County citizens experiencing an emergency who are unable to reach 9-1-1 should go to the nearest fire station, police department or hospital.



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