What is 311?

311 is a simple to remember quick dial phone number available to all Boone County residents and visitors to call when you need law enforcement for routine, non-emergency complaints. This number is answered by the same highly trained staff that answers 911 calls, but dialing 311 lets them know that you aren't calling with an emergency. This is an important distinction that allows 911 operators to prioritize calls and ensure they are able to respond to in-progress emergency calls first.

This service can be called from any mobile, pay phone, or other land line from anywhere within the Boone County limits. Please help us keep 911 lines open for emergency calls by using our 311 non-emergency law enforcement number to report incidents in which the immediate presence of a law enforcement officer is not required. If you would prefer to contact your local law enforcement agency directly, you can find a list of non-emergency and administrative law enforcement phone numbers below. If your situation is not crime related but you are in need of other services, we have provided a list of alternative quick dial numbers, online reporting tools, and other helpful resources available to you.

Please note that air time and other charges may apply when dialing 311. Please contact your phone carrier for further details.

Make The Right Call

Keep 911 lines open for emergencies

When to call...

311

Non-Emergency

  • Abandoned vehicles
  • Noise complaints
  • Lost or stolen property
  • Requesting police reports
  • Parking issues

911

Emergency

  • Immediate threat to life or bodily injury
  • All fire and medical emergencies
  • Crimes in progress
  • Immediate threat to property
  • Gun related incidents

Quick Dial Numbers

Please note that air time and other charges may apply. Please contact your phone carrier for further details.


211

Health and Social Services Referrals

United Way

311

Non-Emergency Law Enforcement

Boone County

411

Telephone Directory Assistance

Provided by phone carrier

611

Telephone Company Repair Service

Provided by phone carrier

711

Telecomm. Relay Service

Relay Missouri

811

Call Before You Dig

MO Public Service Commission

911

Fire, Police, and Emergency Services

BC Joint Communications

Law Enforcement Numbers

Non-Emergency Dispatch / Reporting

  • Police, Sheriff, Fire, & EMS Dispatch(573) 442-6131
  • Centralia Police Department(573) 682-5182
  • Missouri State Highway Patrol(573) 751-1000
  • Missouri University Police Department(573) 882-7201
  • Crime Stoppers(573) 875-8477

Administrative Requests

  • Ashland Police Department(573) 657-9062
  • Boone County Sheriff's Department(573) 875-1111
  • Columbia Police Department(573) 874-7652
  • Hallsville Police Department(573) 696-3838
  • Sturgeon Police Department(573) 687-3300

Online Reporting Services

Other Helpful Reporting Services

Other Resources

Filter by:

  • abuseAdult Abuse Line(800) 392-0210
  • addictionAlcohol & Drug Abuse Hotline(800) 234-0420
  • otherAnimal Control(573) 449-1888
  • fraud/crimeArson Hotline(800) 392-7766
  • otherAttorney General's Consumer Protection Hotline (Missouri)(800) 392-8222
  • crisisBoone County Office of Emergency Management(573) 554-7900
  • healthBoone Hospital Center Healthline(800) 872-9008
  • crisis,homeless,shelterBoys Town National Hotline(800) 448-3000
  • mental healthBurrell Behavioral (Mental Health) Hotline(800) 395-2132
  • healthBurrell Emergency Room Enhancement(573) 777-7500
  • abuseChild Abuse & Neglect Hotline (toll free)(800) 392-3738
  • abuseChild Abuse & Neglect Hotline (local)(573) 751-3448
  • abuseChild Help USA (National)(800) 422-4453
  • disabledDeafline Missouri (L.E.A.D. Institute)(800) 380-3323
  • abuseDomestic Violence Hotline(800) 799-7233
  • addiction,otherDrug Free Workplace Hotline(800) 967-5752
  • abuseElder Abuse & neglect Hotline(800) 392-0210
  • abuseElder Abuse & Neglect Hotline (TDD)(800) 735-2966
  • environmentEnvironmental Nuisance / Complaint Hotline(573) 874-7339
  • healthImmunization Information Hotline (CDC)(800) 232-4636
  • crisisGreat Circle (youth or families in crisis)(844) 424-3577
  • pregnancyLove Basket Inc (pregnancy counseling)(888) 568-2758
  • fraud/crimeMedicaid Fraud Hotline (provider fraud)(800) 286-3932
  • fraud/crimeMedicaid Fraud Hotline (recipient fraud)(877) 770-8055
  • crisisMissouri Crisis Line(888) 761-4357
  • crisisMissouri Crisis Line (Columbia)(573) 445-5035
  • disabledMissouri Protection & Advocacy for the Disabled(800) 392-8667
  • addictionNational Alcohol & Drug Abuse Hotline(800) 252-6465
  • abuseNational Center for Missing & Exploited Children(800) 843-5678
  • addictionNational Problem Gambling Helpline(800) 522-4700
  • abuseNational Runaway Safe Line(800) 786-2929
  • homeless,mental health,shelterNew Horizons (PATH- homeless & mental health services)(573) 443-0405
  • health,otherOSHA Hotline(800) 392-7743
  • otherParentlink Warm Line(800) 552-8522
  • counselingPastoral Counseling Services(573) 443-4422
  • health,homelessPhoenix Health Programs (street outreach program - cell phone)(573) 639-9728
  • health,homelessPhoenix Health Programs (street outreach program - front desk)(573) 875-8880
  • healthPoison Control(800) 222-1222
  • healthPoison Control (Missouri)(800) 366-8888
  • pregnancyPregnancy Counseling(800) 238-4269
  • environment,healthRadon Hotline(800) 458-1158
  • homeless,shelterRainbow House(573) 474-6600
  • abuseRape & Abuse Hotline(800) 548-2480
  • disabledRelay Missouri (for the hearing impaired)(800) 735-2966
  • disabledRelay Missouri (voice)(800) 735-2466
  • homeless,shelterRoom at the Inn(573) 823-0271
  • abuse,crisisSchool Violence Hotline (Missouri)(866) 748-7047
  • disabledSenior & Disability Services Hotline(800) 392-0210
  • abuse,shelterShelter for Abused Women (local - True North)(573) 875-1370
  • abuse,shelterShelter for Abused Women (Missouri)(800) 548-2480
  • abuse,shelterShelter for Abused Women (National)(800) 799-7233
  • suicideSuicide Crisis Hotline (Missouri)(800) 811-4760
  • suicideSuicide Prevention Hotline(800) 273-8255
  • addictionTobacco Quitline(800) 784-8669
  • environment,healthToxic Chemicals / Oil Spills National Response Center(800) 424-8802
  • abuse,addiction,counseling,crisis,disabled,environment,fraud/crime,health,homeless,mental health,pregnancy,shelter,suicide,otherUnited Way (social service & volunteer info)(800) 427-4626
  • counselingUniversity Counseling Center(573) 882-6601
  • crisis,suicideVeterans Crisis Line (press 1)(800) 273-8255
  • crisis,suicideVeterans Crisis Line (Vet2Vet)(877) 838-2838